Your stay in this property will be covered by our StayProtection package with Stay Benefits included! Read more
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
*Please note that these extraordinary Stay Benefits do not extend to reservations exceeding 180 days. For these longer-term stays, this landlord requires deposit-based coverage instead.
Andreia & André usually responds to messages within 6 hours .
Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the landlord and ask them if they're willing to give you a personal tour of the rental unit.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the landlord can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
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Quiet
Quiet, and yet close to anything you might need. So much within a short walking distance, friendly people!
So much right around Marques square, just a couple of minutes' walk, and the metro is right there, allowing access to all the great places to see.
The flat itself is cute and cosy, and the kitchen had enough space for us to cook together and is well stocked with equipment. The bathroom was nice and clean and modern, particularly the shower which was really nice with great water pressure. There's a little outside bit, shared with a few other flats, and for a few hours in the middle of the day it would get the sun, which was really nice for sunbathing and working outdoors, and also very useful for drying clothes.
Andreia and Andres kindly provided us with many of the toiletries and cleaning products we needed which was very much appreciated! The wifi is reliable and fast and we both managed to work remotely from the flat together a lot of the time, and even managed to both have virtual meetings at the same time (one upstairs one downstairs) only needing to speak a little bit quietly! The flat was well supplied with clean towels, and spare bedding, and a couple of blankets for if it got cold (it didn't).
The only issue we had was that there were quite a few power cuts during our time there - generally any time we turned the washing machine or the oven on at the same time as the stove. This just meant that we had to correctly time things to make sure we didn’t have too many appliances on at the same time.
Other than this we really loved our time here, and we loved Porto. Andreia and Andres are super helpful and responsive and made stay as comfortable as possible. We'd recommend this place for location, cost, modern living, local amenities, and having great hosts. Thank you Andreia and Andres!