Your stay in this property will be covered by our StayProtection package with Stay Benefits included! Read more
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The landlord has not filled the internet speed yet. Ask them to clarify this.
Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the landlord and ask them if they're willing to give you a personal tour of the rental unit.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the landlord can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
What will you get?
Tips for traveling as a digital nomad
All the Flatio benefits for free
Special offers for special prices - only for registered people!
The owner communicated promptly, there was an issue with internet and the owner brought a mobile internet immediately so I appreciated that.
Some things to note:
- you will need to pick up the key in the owner´s office (close to the train station), but if you are coming from an airport a detour is necessary.
- the street has weird numbering and the apartment is not where it looks on the flatio map (or google maps), it is about 7 minute walk from IP Pavlova, but that is actually a good thing cause it´s in a nicer, quiet area (IP Pavlova is full of bars, night public transport transfer hub so very loud during the night).
Overall I was very satisfied with the communication and the apartment.
Great if you want to stay in the city center. Only a couple minute walk to IP Pavlova (metro, trams) and only 20 minute walk to the Wenceslas square. Lots of bars, restaurants, but the street itself is very quiet and clean.
Po prvé. Byt sa nenachádza na inzerovanej lokácii. Majitelia iba využili bug v internetových mapách kde "Lublanskú 6" ukazuje hneď pri metre IP Pavlova, no v realite je to až na križovatke s ulicou Wenzigova, pri parku Folimanka. A sú si toho dobre vedomí, pretože ten byt inzerujú ako "2min od metra IP Pavlova" hoci v skutočnosti to je 12 minút.
Druhá vec je, že podľa kontraktu podpísaného prostredníctvom webu flatio máte nárok na check-in už od 10 rána, no ich štadardný čas je 6 večer, lebo súvisle ten byt prenajímajú aj na AirBnB, tak sa to snažia synchronizovať. Keď ich s tým konfrontujete tak vám neodpisujú, až kým s tým nekontaktujete podporu Flatio. Potom sa tvária že to bolo "nedorozumenie".
A za tretie. Telefón na vás síce majú, ale spoliehajú sa na to, že vám nechajú odkaz v správe tu na portáli Flatio, kde to bežný pracujúci zaneprázdnený človek absolútne nekontroluje a potom sa vám stave že keď ste doma o 7 večer vyzlečený s tým, že idete do sprchy tak si odrazu vlastným kľúčom odomknú dvere a nakráčajú vám do izby dvaja cudzinci ktorí ani nevedia po česky, a pozerajú sa na vás ako vyjavení, že "prišli sme nastavovať internet". Žiadne klopanie, ani zvonenie, drzo si hneď odomknú a vbehnú vám dnu. Grcám z takej úrovne ubytovacích služieb.
Nehovoriac o tom, že ten byt je v dezolátnom stave, za posteľou špina a prach a na dlaždici ktorá pri vani drží iba na dobré slovo som si skoro rozrezal nohu. Hanba! A televízia je samozrejme v ruskom jazyku ku ktorej je ovládač na ktorom funguje iba hlasitosť. Hrozná skúsenosť, nikdy viac!
Nájdite si radšej byt, ktorý svojou lokáciou nezavádza a skutočne sa u toho metra IP Pavlova nachádza. Nie ako tento, kilometer ďalej od civilizácie.