Your stay in this property will be covered by our StayProtection package with Stay Benefits included! Read more
O que esperar quando chegar.
Ao chegar ao nosso imóvel alugado, os inquilinos podem esperar uma experiência calorosa e acolhedora. Tomamos muito cuidado para garantir que a propriedade esteja limpa, bem conservada e pronta para sua chegada. Aqui está o que você pode esperar:
1. Processo de check-in tranquilo: entendemos que a mudança pode ser estressante, por isso simplificamos o processo de check-in para torná-lo o mais fácil possível. Antes da sua chegada, forneceremos todas as informações necessárias, incluindo códigos de acesso, chaves e quaisquer instruções específicas para garantir uma experiência de check-in tranquila.
2. Espaço limpo e confortável: Nosso imóvel alugado foi completamente limpo e preparado para sua chegada. Você pode esperar um espaço limpo e arrumado com todas as comodidades necessárias, incluindo móveis, eletrodomésticos e utensílios domésticos essenciais. Nós nos esforçamos para criar um ambiente que faça você se sentir em casa desde o momento em que você passa pela porta.
3. Cozinha bem equipada: Equipamos a cozinha com utensílios de cozinha, pratos e eletrodomésticos essenciais para tornar sua estadia conveniente e agradável. Quer prefira cozinhar as suas próprias refeições ou simplesmente precise de um local para preparar um lanche rápido, a nossa cozinha está pronta para as suas aventuras culinárias.
4. Quartos aconchegantes: Nosso aluguel oferece quartos confortáveis e aconchegantes onde você pode descansar e relaxar após um longo dia. Cada quarto está equipado com colchões de qualidade, lençóis limpos e amplo espaço de armazenamento para seus pertences. Queremos garantir que você tenha um sono tranquilo e reparador durante sua estadia.
5. Comodidades atenciosas: Para melhorar a sua estadia, fornecemos comodidades adicionais que tornarão o seu tempo em nosso imóvel alugado mais agradável. Isso pode incluir acesso à Internet de alta velocidade, TV a cabo e outras conveniências que farão você se sentir em casa.
6. Suporte responsivo: caso você encontre algum problema durante sua estadia, estamos a apenas um telefonema ou mensagem de distância. Estamos empenhados em resolver quaisquer preocupações prontamente e garantir que sua experiência em nosso imóvel alugado seja excepcional.
7. Informações locais: Como recém-chegados à área, entendemos que você pode ter dúvidas sobre o bairro, comodidades próximas e atrações. Forneceremos a você um pacote de boas-vindas ou guia que inclui informações sobre restaurantes locais, supermercados, opções de transporte e quaisquer outros detalhes relevantes para ajudá-lo a navegar em seu novo ambiente.
Dedicamo-nos a criar uma experiência positiva e agradável para os nossos inquilinos e faremos tudo o que estiver ao nosso alcance para tornar a sua estadia confortável e memorável. Estamos ansiosos para recebê-lo em nosso imóvel alugado e ajudá-lo durante todo o seu tempo conosco.
What to expect when it arrives.
Upon arrival at our rental property, tenants can expect a warm and welcoming experience. We take great care to ensure that the property is clean, well-maintained and ready for your arrival. Here's what you can expect:
1. Smooth check-in process: we understand that moving can be stressful, so we've simplified the check-in process to make it as easy as possible. Before you arrive, we'll provide you with all the information you need, including access codes, keys and any specific instructions to ensure a smooth check-in experience.
2. Clean and comfortable space: Our rental property has been thoroughly cleaned and prepared for your arrival. You can expect a clean and tidy space with all the necessary amenities, including furniture, appliances and essential household utensils. We strive to create an environment that makes you feel at home from the moment you walk through the door.
3. Well-equipped kitchen: We've equipped the kitchen with essential cooking utensils, dishes and appliances to make your stay convenient and enjoyable. Whether you prefer to cook your own meals or simply need a place to prepare a quick snack, our kitchen is ready for your culinary adventures.
4. Cozy rooms: Our rental offers comfortable and cozy rooms where you can rest and relax after a long day. Each room is equipped with quality mattresses, clean sheets and ample storage space for your belongings. We want to ensure that you have a restful and restorative sleep during your stay.
5. Thoughtful amenities: To enhance your stay, we provide additional amenities that will make your time in our rental property more enjoyable. This can include high-speed Internet access, cable TV and other conveniences that will make you feel at home.
6. Responsive support: should you encounter any problems during your stay, we're just a phone call or message away. We are committed to resolving any concerns promptly and ensuring that your experience in our rental property is exceptional.
7. Local information: As newcomers to the area, we understand that you may have questions about the neighborhood, nearby amenities and attractions. We will provide you with a welcome packet or guide that includes information about local restaurants, supermarkets, transportation options and any other relevant details to help you navigate your new surroundings.
We are dedicated to creating a positive and enjoyable experience for our tenants and will do everything in our power to make your stay comfortable and memorable. We look forward to welcoming you to our rental property and helping you throughout your time with us.
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the landlord and ask them if they're willing to give you a personal tour of the rental unit.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the landlord can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).