Your stay in this property will be covered by our StayProtection package with Stay Benefits included! Read more
Desde el momento de la reserva nos mantenemos en contacto con nuestro huésped para facilitarle toda la información que nos requiera y conocer los detalles de su llegada, nos agrada y satisface recibirles personalmente y hacerles entrega de las llaves. Nos esmeramos por ofrecerles un equipamiento de calidad y además les proporcionamos algunos producto de necesidad y utilidad como gel, champú, cepillo dental, papel higiénico y algunos productos de limpieza como detergente, etc. También encontrarás a tu llegada algo en la cocina para picar, como frutas, galletas, pan, zumo y agua. Te damos la bienvenida a nuestra casa en La paz. Puerto de La Cruz.
From the moment of the reservation we keep in touch with our guest to provide all the information they require and to know the details of their arrival, we are pleased and satisfied to receive them personally and give them the keys. We strive to offer quality equipment and we also provide you with some necessary and useful products such as gel, shampoo, toothbrush, toilet paper and some cleaning products such as detergent, etc.. You will also find at your arrival some snacks in the kitchen, such as fruits, cookies, bread, juice and water. We welcome you to our house in La Paz. Puerto de La Cruz.
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Isabel Teresa usually responds to messages within 1 hour .
Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the landlord and ask them if they're willing to give you a personal tour of the rental unit.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the landlord can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
What will you get?
Tips for traveling as a digital nomad
All the Flatio benefits for free
Special offers for special prices - only for registered people!