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Help for tenants

During the stay

What if an unexpected situation occurs?
Wondering who you should contact in case you encounter any issues during your stay? See our guidance for these rare situations below.
Daniela from helpdesk
Life is full of unexpected surprises, especially when it comes to household emergencies. But fear not because Flatio’s Stay Benefits cover you with assistance services. Need help fixing that stubborn internet connection or removing a pesky blocked door? Just reach out, and the AXA team will be there to lend a helping hand.