Flatio - Monthly rentals with a human touch

Noemie T. Tenant

sss

12.12.2022 • Prague

Nancy W. Tenant

I don’t know yet

01.12.2022 • Porto

Florian S. Tenant

The flatio fees are outrageous and way too high for the service offered by flatio!

30.11.2022 • Lisbon

B Maria M. Landlord

Dealing with the tenant Mike was very difficult and I was given wrong and conflicting information from Flatio about who ended the tenancy etc which caused even more issues with the guest. we subsequently got a terrible review but Flatio did nothing to resolve or address this and took no accountability for their part in giving us this misinformation and how it impacted our review. The situation could have been resolved with the guest had we been given the correct information from Flatio. I would still like somebody from Flatio to actually phone me (which appears to be very difficult for them to do) to see if anything can be done.

24.11.2022 • Lagos

Abel L. Landlord

Your communication. Your hidden fees, the price for the guest is not cristal clear.

03.11.2022 • Funchal

Jeremy K. Tenant

€300 Cleaning fee seemed excessive, and the spread on top of the actual rent was quite high.

04.11.2022 • Funchal

Nina U. Tenant

I have no idea about services at this point

03.11.2022 • Funchal

Paul V. Tenant

Flatio does not monitor their listings. Some landlords have not reviewed their listing in over a year. Why list phantom rentals? It makes your platform suspect and ripe for scammers and very hard for the user.

01.10.2021 • Prague

Ally S. Tenant

Your customer service sucks honestly I probably won't be using Flatio again. When we had an issue the only response we got was "deal with the landlord" which isn't customer service or helpful at all. If your customer service was better then I would consider using it again. But Faltio made the situation really stressful and wasn't helpful at all.

26.10.2022 • Prague

Miguel M. Landlord

Poderiam colocar os formulários de handover no formato digital.

24.10.2022 • Lisbon

Michelle B. Tenant

It was OK. I don't like that I could not call anyone, had to email back and forth and wait for a response. Even when I did leave a message requesting a call (twice) they called me in the middle of the night (2 a.m.), although I explained that I was on U.S. Pacific time and would answer any time between 6 a.m. and 10 p.m.

01.10.2022 • Lisbon

Benjamin K. Tenant

Prices are quite high.

30.09.2022 • Ponta do Sol

Zuzana R. Tenant

This survey is too soon. No one is able to provide you real feedback just after they confirm they reservation. There almost no experience there.

27.09.2022 • Prague

Beltrán P. Tenant

High prices :(

25.09.2022 • Prague

Lorenz S. Tenant

Do not literally (hide) the fact that there is no elevator and raise transparency: Like the trumped up service charge out of nowhere when people already entered their details. Price it in.

23.09.2022 • Warsaw