This badge is awarded to listings where the previous tenant(s) experienced a smooth move-in and move-out, as evidenced by either a positive review or no bad review from them, indicating a smooth handover of the rental unit to the landlord.
Verified by Flatio
The badge is awarded to listings where a Flatio team member was physically present, whether to take photos, create a virtual tour, or stay in the rental unit for various reasons – either alone or with friends and family.
StayProtection vs. Stay Benefits
StayProtection
StayProtection for Tenants is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay BenefitsStayProtection+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Verified by Nomad Inspector
This badge is awarded to properties that have been inspected by a Nomad Inspector and verified as suitable for remote work in terms of Wi-Fi speed, workspace, location, etc. A Nomad Inspector is a digital nomad influencer who is a member of Flatio's Nomad Inspectors Club.
Perfect for professionals
A personally selected flat that meets the requirements of business clients
Leading competitor platforms
In our comparison, we mainly considered platforms that have a similar focus as Flatio and are also suitable for medium- or long-term stays. In particular, we analyzed data from Booking.com, Spotahome, Homelike and Uniplaces.
replace the mite infested carpet with wooden or plastic boards and replace the mattresses with a new ones made of mite repellent material etc
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02.08.2019•Brno
Carl H.
Tenant
Flattop is fine. I keep to myself.
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15.06.2019•Prague
Michaela Š.
Tenant
Uživatelsky nepříjemný stránky, nesla zadávat data pronajmu do počátečního vyhledávače, mapy pronajmu běžely jen na jednom z prohlížečů, internetový stránky katastrofa, nepřehledný.
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02.06.2019•Prague
Katka M.
Landlord
Bohužel nedoporučila bych, komunikace je strašně zdlouhavá, v případě Airbnb se mi nikdy nestalo, že bych čekala na nějakou jejich odpověď déle než 24hodin. To neexistuje, u vás jsou to dlouhé týdny.
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10.05.2019•Prague
Šimon K.
Landlord
super customer support což byla i nevýhoda. Pani mě nakrmila krásnejma věcma a nakonec jsem na to zaplatil -6k měsíčně..
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03.05.2019•Prague
Athina Georgia K.
Tenant
Τhe support was quite poor and I felt unprotected. The contracts are not clear.
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14.04.2019•Prague
Thanh Thúy T.
Tenant
Vse je rychle .pohodlne . Majitel je rozumne hodny
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16.04.2019•Prague
Madeline B.
Tenant
Flatio is a bog swindle! I don't recommend it at all!
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03.04.2019•Prague
Russell H.
Tenant
Apartment owner was able to cancel our booking without penalty and we now have to pay more money for another apartment in an inferior location. When the same thing happened to us recently with Booking.com, they refunded us the difference of booking another more expensive apartment of similar quality in the same area as our original booking.
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26.03.2019•Brno
Katka M.
Landlord
Jednoznačně zlepšit komunikaci v tom, aby byla možnost se s vámi spojit hned co to člověk potřebuje. Čekání v případě problémového nájemce, jak jsem měla já bylo ubíjející a úpřimně, přála jsem si, aby tato rezervace byla provedena přes Airbnb. Tam mám zkušenost, že do 24hodin je vše vyřešeno.
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25.03.2019•Prague
Laura Y.
Tenant
Only if they were desperate and had no choice.
Profoundly disappointed with flatios help, and service and lack of communication and accountability.
When I informed them if an issue it took 4days after I filed a complaint for them to get back to me. In 2 more days I had to call back. And was informed the person on my file was on holiday and had not even contacted the landlord and it would be longer.
After many calls and emails they almost nothing to help.
Constantly blowing me off, giving wrong info, and over all just doing as little as possible to help or take responsibility.
Did not uphold the promise of satisfaction they claim bon the website.
Only good thing I have to say is the people I delt with we're polite and well mannered.
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22.02.2019•Prague
Ivana J.
Landlord
Zkušenost s Flatiem byla celkem dobrá pokud nebyl problém s nájemníky. V případě řešení problémů je skutečně velice špatná. Již 3. týden řeším, že nájemník zničil apartmán v hodnotě 9. milionů, a to konkrétně s paní Rašovskou. Komunikace s ní je docela složitá. Nedala mne do kopie při komunikaci s nájemníkem, i když to slíbila. Všechno trvalo delší dobu. Po zahájení chatu jsem čakala 5 minut na každou její další reakci, ani po půl hodině se nám nepodařilo vyřešit jednoduchou věc. Paní Rašovská mne poté, co věděla všechny skutečnosti několikrát ujistila, že zničený byt (nájemník v bytě kouřil) se bude řešit z Garanční kauce, pokud to nájemce neuhradí. Po dvou týdnech mne pak napsala, že mám smůlu, že se nájemce neozývá a že z Garanční kauce se nic hradit nebude. Požadovala jsem jen zlomel škody, kterou nájemník způsobil a nedostala jsem vůbec nic. Flatio takýmto způsobem nemůže nikdy dobře fungovat, když jen bere poplatky a v případě problému, za který by mělo nést odpovědnost dáva ruce pryč. Nemluvě o tom, že zaměstnanci podávají zavádějící informace. Po této zkušenosti bych přes Flatio nepronajímala ani psí boudu.
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11.02.2019•Prague
Alžbeta S.
Tenant
Bolo by fajn ak by ste tam mali naozaj overenych a spolahlivych ludi a nie takychto! aby sa ludia do buducnosti vyhli takymto situaciam ako my.
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01.01.2019•Warsaw
Adam Z.
Landlord
Najemnik nezaplatil v cas, mel problem platit na serveru svou ruskou kartou. Chodili sice notifikacni emaily obema stranam, ale uprimne, ze me od vas dosel email, ze je vam lito , ze nezaplatil me neprijemne prekvapilo a stal se z tojo muj problem. Cekal bych od flatia nejake minimalni zaruky, at mi nevznikne skoda. Jiz drive jsem navrhoval, kdybyste blokovali jako prostrednim jednu mesicni kauci nez se problemy vyresi bylo by to fer. Nastesti se s nim slo domluvit, po te , co se vratil po 3 tydnech z ruska.
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16.01.2019•Brno
Shilpi V.
Landlord
I still have not heard about the steps they'll take about the losses I've suffered due to the Maxim.
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06.01.2019•Vienna
Michaela K.
Tenant
Nerozumím tomu, proč majitelé neschvalují žádosti o rezervace.. takže strávím až 10 hodin hledáním a vybíráním místa, udělám rezervaci čekám den a pak je stejně má žádost zrušena nebo zamítnuta.. tak ať to nenabízí, když to nechtějí pronajmout..
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27.10.2018•Prague
Alyssa-Juliet I.
Tenant
Cancellation policy is not in favour of the tenant. 30 days in advance is just too far.
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19.11.2018•Prague
Nathaniel S.
Tenant
The website copy isn't good. The payment is clunky and confusing. The inventory of homes is poor
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03.10.2018•Budapest
Peter T.
Tenant
I brought up the issue with the internet, and the solution from flatio was for me to fix it.
If the water weren't working or electricity or any other agreed upon utility, would that expectation be held?
In retrospect, I'd much rather have gone the route of Airbnb if I had known the nightmare I'd be entering.
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06.09.2018•Prague
Andrew V.
Tenant
Flatio never helped me try to repair the internet with the landlord. I suppose it's not the job of Flatio and I understand that, but I would never use Flatio again. Very poor and rude service
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27.08.2018•Prague
Jerms R.
Tenant
.0.0.0.
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02.08.2018•Vienna
Pete C.
Tenant
the system does not work. the support did not respond. the phone number was not accepted. overall much more difficult than booking.com or airbnb. i will not use the service again, as it was time consuming, annoying and ineffective.
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11.05.2018•Brno
Daniela K.
Landlord
Bohuzel skvely napad, ale nedotazeny - maly zajem, maly servis z jejich strany ze si uctuje 7,5% - lidi pri predani bytu, lidi na kontrolu bytu mystery visits, kontrola, jestli lide plni to co odsouhlasili - kdo tam bydli, jestli kouri, kdyz oznacil "nekurak" zaplaceni 1.najmu pred nastehovanim je MUST! Kdyz jsem v zahranici nechci tyhle veci resit, a musela jsem, takze spise nedoporucuji. Kompenzace taky nevim, jak dopadne, neni jasne reseni z jejich strany.
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13.06.2018•Prague
Mayank M.
Tenant
i tried with master card but it is still not working.
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05.05.2018•Prague
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