Flatio - Monthly rentals with a human touch

Khrista T. Landlord

I think since you’re charging commission on each payment, you should also be the ones requesting the payments from the tenants and following up on it when they don’t pay it rather than telling me to contact the tenant.... apart from the online advertising I don’t see any added value in any services provided by Flatio.

07.08.2018 • Prague

Yasir A. Tenant

Service is excellent, with rate 9. The communication system and client center pleased me the most. Overall very satisfied.

29.07.2018 • Prague

Michel A. Tenant

The follow-up experience could be a bit better. A lot of rejections without any explanation which looked like timeouts.

01.08.2018 • Budapest

Andrew U. Tenant

It isn't that I'm not satisfied with Flatio, it is that I have no opinion - yet - of the service. As the song goes, we've only just begun... Perhaps this survey should come later in the process.

01.08.2018 • Prague

Petr H. Tenant

Nebyl jsem nespokojen.

27.07.2018 • Prague

Peter B. Landlord

UX s help detskom, prehľadnejši web

16.07.2018 • Prague

Dylan R. Tenant

I think it's good, but I think it's too soon to ask if I would recommend the service right after I've submitted my first booking!

13.07.2018 • Prague

Pavel D. Landlord

velmi pozdní platba po ubytování,nervy

06.07.2018 • Prague

Aigerim K. Tenant

This is my first time using Flatio and haven't had the complete experience of it yet. I'll be happy to provide a comprehensive feedback after completion of my tenancy.

04.07.2018 • Prague

Terri C. Tenant

I told Flatio that we only got paid after 1st of the month but i got emails every month about the fact that rent was late (28th due) and all the said was its automatic so nothing they can do...i suggest you fix this function as it became spam and very intrusive

30.06.2018 • Prague

Terri C. Tenant

We would have liked to view the apartment first but are hoping the virtual tour was close enough to what we will see

05.03.2018 • Prague

Pete C. Tenant

not really. Airbnb is much more user freindly and simpler to use.

04.07.2018 • Brno

Mike A. Tenant

Quite expensive for the service provided. I would definitely seek alternatives in future

25.06.2018 • Brno

Denise K. Tenant

It took 2 weeks to find a flat -- landlords were not putting correct information on the website (like minimum stay requirements), landlords never responded, ... Then when we finally got a flat the website never sent the SMS code so that I could finish the deal. It was only 15:30 in Prague and no one answered the support number or the online chat!!!!

17.06.2018 • Prague

Alexandra H. Tenant

Bevor man überhaupt eine feste Buchungszusage hat, wird schon die Kreditkarte belastet. Das ist nicht schön.

06.06.2018 • Berlin

Raisa K. Landlord

Verbesserungswürdig: Einhalten und Kontrolle der Mietzahlungsfristen.

04.06.2018 • Vienna

Branislav K. Tenant

Rozhodne nepytat poplatok este pred akoukolvek odpovedou od majitela.

31.05.2018 • Bratislava

Szabolcs H. Tenant

I got just basic information...I needed more details about the apartment

31.05.2018 • Vienna

Jan L. Landlord

Dobrá myšlenka, mizerný servis. Zlepšit správu stránek a komunikaci

09.05.2018 • Brno

Věra V. Landlord

Flatio by v roli zrostredkovatele melo moderovat smluvni vztah najemce a pronajimatele na zaklade nastavenych parametru, za coz mu nalezi provize. Uvadim body, kde by role zprostredkovatele mohla byt naplnena lepe. 1. Pokud není najemne na ucet zprostredkovatele zaplacene radne a vcas myslim, ze je role zprostredkovatelel toto najemne vymahat – nikoli jako v mém pripade, kde byla situace s vymahanim najemneho ponechana na pronajimateli (nezaznamenala jsem fungovani deklarovaného automatického upominaciho systemu (neregistruji zadne automaticke sms nebo emaily ohledne dluzneho najmu)) 2. Pokud najemnik poskodi interier nebo nedodrzi smluvni podminky mel by zprostredkovatel ucinit všechny krok, aby k tizi nájemce byla situace napravena.

08.05.2018 • Prague

Jiří B. Landlord

Poslední dobou jsem se vaší službou nespokojen. Vázne komunikace a Váš systém placení nechrání majitele bytu od lidí jako byl pan Ptáčník.

01.05.2018 • Prague

Martin V. Tenant

Aktualizace kalendářů k pronájmu bytů, rychlejší kontakt s operátorem, nelze se dovolat!

01.05.2018 • Prague

Christian J. Tenant

Bin eben dabei mein Profil zu ergänzen und habe noch keine Erfahrungen

11.04.2018 • Berlin

Krzysztof W. Tenant

The idea is very good, but Flatio support is hardly reliable. It takes hours to get any answer and these tend to be rather vague. I had issues with card processor (1 out of 4 cards accepted)

26.03.2018 • Prague

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