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There should be an option for paid promotion for those who want to appear on the top of the list. 15% for utilities is still a lot, beyond reasonable.

Byla jsem spokojena

Interface is confusing.

Veronika told me that they will replace the kitchen, a very god idea1 Change the curtains!

15% service charge paid by tenants is quite high.

Bugs in the registration process. Hitting Save doesn't save all the populated data.

Have not made determination on legitamacy of platform as of yet. I can better evaluate after successfully renting a place through your site.

Flatio fees are way too expensive for what is provided. It seemed like they used to be much more resonable. I do appreciate the idea of longer term arrangements and am always looking for alternatives to AirBNB. I was surprised by the last minute notion that I was responsible for deep cleaning of the apartment at handover, which is not how things typically work in places I've been over the years. Landlords should be responsible for deep cleaning between tenants.

I cannot praise nor criticize Flatio at this time as I have no experience with it.

довго

Flatio should inform clients that its not possible to receive an invoice. Nobody asked and helped in this process.

Sim

Dificuldade de comunicação com os serviços.

I recently stayed at one of Flatio's property and unfortunately, my experience was marred by both the conditions of the stay and the limited support from Flatio. Upon arrival, I was disappointed to find that amenities like the washing machine were missing despite being promised in the listing. My interactions with the landlord only added to the inconvenience, with unexpected requests and disruptive construction activities. When these issues escalated to threats and disturbances, I felt the need to involve Flatio support. However, my experience with Flatio support was underwhelming. To begin with, they lack a direct phone support line, which in situations like these, is invaluable. Their email-based support system means you can expect a reply only by the next day, which isn’t ideal when dealing with pressing issues. Even when they did respond, the support was largely ineffective. Instead of providing concrete solutions, I was often sent generic links to Flatio's informational pages. Their inability to mediate a lease extension as compensation for my troubles was disappointing. Further, they couldn’t enforce the landlord's promise to reimburse my laundry expenses. In conclusion, while the property might have its merits, the combination of the landlord's behavior and Flatio's lackluster support made my stay a challenging one. I would advise potential guests to consider these factors before making a booking.

Flatio should do a better job of vetting their rental listings.

There is no option to be assured that the owner was contacted or has seen the reservation… He should have send any reaction: ok-I ´ll deal it later/I ´ll call you or no- sorry, it ´s occupied/ I don ´t like you… or whatever

i dont know yet, i haven't completed a stay :)

Comunicace nebyla moc dobrá, není možné agenturu zavolat, rozhodně jiný systém než se setkáte normálně. Cena je za mněsíc takže pozor na extra ceny.

I don't have as much demand as I'd like. I suppose it can be a function of pricing and supply. Maybe you can create an engine that can recommend people how to maximize their occupancy.

Zatím nevím, jak jsem spokojený, ještě jsem tu službu pořádně nevyužil :D

No idea I havent used the service yet

Falta de comunicación, los clientes no saben muy bien como funciona la reserva.

Concept is nice, but you must verify what host is writing in the description of the apartment. It seems like they can write whatever they want, even when it's misinformation

This is my first time using this website, so I don't yet have an experience with which to judge your services.