Flatio - Monthly rentals with a human touch

Anton V. Tenant

The very big problem is a fee. I'm an Ukrainian and saw 50% off. How to use it I didn't know. Made reservation at night and had no answer from support. So paid full price, then in several weeks got those 50% back. Well, ok. But then I made second reservation... and again the same system. I'm still Ukrainian. Why do I need to write every time? I would recommend lower fee for long stays or for extension. Your service helps to find landlords and that's all. If we meet, we can continue without you... Well, we did it and you don't get money anymore. Just because of high prices. I could pay some euros for comfortable mailing, payment and contract system. But pay hundreds... No, thanks.

01.08.2023 • Prague

Marta M. Landlord

O contrato devia defender mais os proprietarios. No meu caso tinha uma reserva de 1 ano e o inquilino desistiu no primeiro mes nao me pagando a renda devida.

30.07.2023 • Lisbon

Vladimir G. Tenant

no options for discussion

27.07.2023 • Prague

Marnia B. Tenant

Service charge of £200. Other sites don’t need. Save your money, book elsewhere or directly through an agency.

23.07.2023 • Funchal

Noor D. Tenant

Ensure that descriptions / pictures / dates & rates are accurate. We got rejected multiple times because the price on the website were wrong. It was extremely difficult. And the host made 0 effort to make another offer that i had to contact Flatio’s customer service. Was very strange for us to try so hard to book something. Also make sure the apartments are up to standard! Cause that was also another reason why we will never recommend flatio or use it again.

17.07.2023 • Málaga

Dipika S. Tenant

I would appreciate if you can give me my money back. I have request open (#170283) for last three weeks and you aren't giving me my money back.

13.07.2023 • Lisbon

Jim Z. Tenant

My requests keep getting denied and every time I get denied I have to sign up a new email for the first time discount code. I've gotten denied and after I get denied my coupon also gets denied

22.05.2023 • Lisbon

Thomas S. Tenant

Very poor and not tenant friendly.

18.06.2023 • Prague

Vitaly S. Tenant

map filtering is abysmal

05.06.2023 • Alcochete

Kara G. Tenant

I have only had 2 Flatio experiences. One was okay and the other was terrible. Not the best track record. I think you did your best to handle the situation with Maribel, but it wasn't enough. Maribel suggested herself early contract termination and agreed IN WRITING MULTIPLE TIMES TO MULTIPLE PEOPLE (including someone who works for your company) to the agreement, then just went back on her word. Do better to support your customers or you won't have any here soon. I do not recommend this company to anyone and won't be using your services again.

30.05.2023 • Málaga

C G. Tenant

Ten years of data collection is horrifying. Be better.

10.05.2023 • Prague

Nadezhda P. Tenant

Out of 5 requests, it was never possible to rent an apartment with your service

10.05.2023 • Portimão

Vladyslav S. Tenant

my last experience was awful!! if you cancel the apartment for any reason earlier, you will be obliged to return the difference, proportionate to the discount you received when booking. We booked for half a year since we planned to live that long or even longer. But due to certain circumstances, we had to move out earlier, on the 3rd month, and return an additional 18k CZK to the owner. It was quite an unpleasant experience, as the apartment ended up costing about 34 thousand CZK per month or 102,000 CZK for 3 months. Is it worth it? Absolutely not.

05.05.2023 • Prague

Linda K. Landlord

A Flatio a szerződésben foglaltak ellenére butaságot javasolt a bérlőnek, és jelenleg is zajlik a vizsgálat, hogy ki hibázott, hiszen a Flatio jóváhagyta, hogy a bérlő ott hagyja a koszos lakást. Szégyen, ez nem szolgáltatás!

04.05.2023 • Budapest

Mohamed A. Tenant

Everyone refused my reservations

29.04.2023 • Wrocław

Cristina M. Landlord

Deveriam mudar algumas regras que não fazem sentido.

27.04.2023 • Sintra

Abigail G. Tenant

I appreciated Flatio stepped in to recover my deposit from the landlord and were able to deal with it in a timely manner.

15.05.2023 • Amarante

Lisa P. Tenant

The landord cancelled the 3 month agreement without any reason. So on top of looking for another room and paying another service fee, I still had to pay a large of the service fee for which service??? For that fee Flatio should protect us instead of punishing us even more. The landlord should be penalized in this case!

14.04.2023 • Porto

Mohamed Z. Tenant

I don't know it. I can't give an NPS score now.

01.04.2023 • Florence

Taras P. Tenant

fuck

26.03.2023 • Warsaw

Linda K. Landlord

A Flatio mint ahogy az elmúlt időszakban általában, most sem segített megoldani a problémát. A Flatio csak beszedi a jutalékot és "oldd meg magad ha gondod van a bérlővel". Nagyon sokszor kértem szakmai támogatást a Flatiotól abban, hogy miként lehet a bérlőt meggyőzni arról, hogy ha kap egy lakást tisztán, kitakarítva, akkor a bérleti szerződésben foglaltaknak megfelelően ugyanúgy kell visszaadni, de soha egyetlen támogató választ sem kaptam. Borzasztó minőségű szolgáltatás. A Flatio csak egy szükséges rossz.

23.03.2023 • Budapest

Daniel L. Tenant

No reply about requested apartment

02.03.2023 • Prague

Mandana E. Tenant

Ich werde es vergessen euch zu vorstellen

19.01.2023 • Budapest

Yazan A. Tenant

You are a great.

12.01.2023 • San Martino Al Cimino

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