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#5 Landlords Manual - StayProtection - In Partnership with AXA

Flatio has introduced StayProtection - In Partnership with AXA, replacing the traditional refundable deposit. For landlords, this insurance offers significantly enhanced property coverage in case of damage, providing greater security.

Typically, when tenants move into a new rental flat, they provide a refundable deposit as a security measure. This deposit serves as a safeguard in case any damages occur during their stay. However, there are instances where the deposit may not be sufficient to cover all the expenses, leading to potential trouble. To address these concerns and provide a more comprehensive protection solution for landlords, Flatio is introducing a new way of safeguarding their properties.

StayProtection - In Partnership with AXA

What is included?


1. Rental Insurance for Landlords - Powered by AXA
Flatio is partnering with AXA to provide an all-encompassing insurance package encompassing liability coverage, assistance services, legal protection, expedited case resolution, and continuous 24/7 online support.

  • Liability Insurance
    • Property damage
    • Dog/Cat damages
    • Damage caused to another person
    • Loss of income
    • The limit is €20,000 per lease
  • Insurance of Assistance Services
    • Disrepair
    • Extermination, pest control, and disinfection
    • Door and lock jamming
    • Repair of household appliances
    • The limit is €500 per lease
  • Legal Protection Insurance
    • The limit is €1,000 per lease
  • IT Assistance
    • 2 hours for free per lease

It is fully free of charge for all stays that do not require a deposit. Check what's included in detail here.

2. 7 days a week support

Whether you're listing your property or finalizing leases, we're here for you every step of the way. Our dedicated team is readily available to assist, provide guidance, and ensure a smooth rental process, with all inquiries addressed within 24 hours.

3. Upfront payments
Flatio ensures tenants pay their rent upfront, providing you with an additional level of financial security that you can rely on, alleviating concerns about unpaid rents.

4. Ready-made lease agreement
Flatio offers you protection through a landlord-friendly lease agreement available in seven languages, specially tailored for flexible stays. These agreements are conveniently auto-generated and prepped for effortless one-click signing, securely stored in your profile for your convenience.

5. Tenant risk warning
You have the option to assess a tenant's credibility by reviewing feedback from their previous stays and cross-referencing their credentials with their personal documents.

StayProtection - In Partnership with AXA is applicable for incidents that occur on or after 4. 9. 2023. Any damages that occurred prior to this date will be covered under our Damage Coverage Guarantee.

As the rental landscape evolves, Flatio's commitment to enhancing safety and convenience continues to set new standards in the industry, making renting a smoother and more secure experience for all Flatio landlords.

Join hundreds of satisfied landlords! Everything is done online at Flatio, so you'll have more time and less worries.

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